AL MUSTAFA CHARITABLE TRUST

Privacy Policy

Your privacy is important to us. This policy outlines how we handle your data.

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Privacy Policy

Effective Date: 27 August 2026

AL MUSTAFA CHARITABLE TRUST ("Trust", "we", "us" or "our") respects your privacy and is committed to protecting the personal information you provide while using our website www.amcharitabletrust.in.

This Privacy Policy explains how we collect, use, process, store and protect information received from donors, volunteers, visitors, supporters and other users of our website.

1. Information We Collect

We may collect personal information that you voluntarily provide while using our website, submitting forms, registering as a volunteer, contacting us or making a donation.

  • Full Name
  • Mobile Number
  • Email Address
  • Postal Address
  • Donation Amount and Donation Details
  • Volunteer Registration Information
  • Information submitted through Contact or Enquiry Forms
  • Communication preferences
  • Other information voluntarily submitted by you

We may also automatically collect limited technical information, such as IP address, browser type, operating system, device information, referring website, pages visited, date and time of access and general website usage information.

2. Purpose of Collecting Information

We may use the information collected through our website for the following purposes:

  • To process and acknowledge charitable donations
  • To generate and provide donation receipts
  • To process volunteer registrations
  • To respond to enquiries, requests and communications
  • To communicate with donors, volunteers and supporters
  • To maintain donation and administrative records
  • To provide information regarding our charitable activities and programmes
  • To improve our website, services and user experience
  • To maintain website security and prevent fraudulent activities
  • To comply with applicable legal, regulatory and accounting requirements

3. Donation and Payment Processing

Our website may provide facilities for making donations through online payment methods. When you choose to make an online donation, the payment transaction may be processed through a third-party payment gateway or payment service provider.

Depending on the payment method selected, the payment service provider may collect and process information required to complete the transaction, including payment-related information such as card, bank account, UPI or other transaction details.

AL MUSTAFA CHARITABLE TRUST does not intentionally collect or store complete debit card numbers, credit card numbers, CVV numbers, PINs, passwords or other sensitive payment credentials on its website.

Such sensitive payment information is generally entered directly into the secure payment interface of the relevant payment service provider and is processed in accordance with that provider's terms, privacy policy and security practices.

We may receive limited transaction information such as donor name, amount, transaction status, transaction/reference ID, date of payment and other information necessary for accounting, reconciliation, donation acknowledgement and record-keeping purposes.

4. Third-Party Payment Gateways

Payments made through our website may be processed by independent third-party payment gateway or payment service providers.

Such providers may independently collect, process, store or otherwise handle payment and personal information in accordance with their own privacy policies, terms and applicable laws.

Users are advised to review the privacy policy and terms of the applicable payment service provider before completing an online transaction.

AL MUSTAFA CHARITABLE TRUST does not control the internal security, processing systems or privacy practices of third-party payment service providers and shall not be responsible for their independent processing activities, except as required under applicable law.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality, improve user experience, maintain security and understand general website traffic.

Cookies may also be used by certain third-party services integrated with our website.

You may control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of the website.

6. Sharing and Disclosure of Information

We do not sell, rent or commercially trade your personal information.

We may disclose or share information where reasonably necessary for legitimate purposes, including:

  • Processing and verifying donations and payments
  • Generating donation receipts
  • Providing requested services or support
  • Working with authorized technology, hosting or service providers
  • Maintaining accounting, administrative and operational records
  • Preventing fraud, misuse or unauthorized activities
  • Complying with applicable laws, regulations, court orders or lawful requests
  • Protecting the rights, property, safety and interests of the Trust and its users

7. Third-Party Services

Our website may use third-party services such as payment gateways, website hosting providers, analytics services, Google Maps, communication services, security services, social media platforms and other technical service providers.

These third parties may process certain information as required to provide their respective services. Their processing of information may be governed by their own privacy policies and terms of service.

8. Data Security

We take reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.

Where payment services are provided through third-party payment gateways, payment processing may take place through the security systems maintained by the relevant payment service provider.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of information transmitted electronically.

9. Data Retention

We may retain personal and transaction information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, maintain appropriate donation and accounting records, resolve disputes, prevent fraud and comply with applicable legal, regulatory and financial record-keeping requirements.

When information is no longer required, we may securely delete, anonymize or otherwise dispose of it, subject to applicable legal requirements.

10. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

11. External Links

Our website may contain links to third-party websites, social media platforms, payment services and other external websites.

AL MUSTAFA CHARITABLE TRUST is not responsible for the privacy practices, security, content or policies of external websites. Users should review the applicable privacy policy and terms of third-party websites before providing personal or payment information.

12. Your Privacy Rights

Subject to applicable laws and regulations, you may have rights relating to your personal information, including:

  • Requesting access to personal information held by us
  • Requesting correction of inaccurate or incomplete information
  • Requesting deletion of information where legally permissible
  • Withdrawing consent for certain communications
  • Requesting information regarding the use of your personal information

Requests relating to your personal information may be submitted using the contact details provided below.

13. Donation Records and Receipts

Information relating to donations may be retained for accounting, administrative, audit, legal and statutory purposes.

Where applicable, donor information may be used to issue donation acknowledgements or receipts and to maintain records required under applicable laws and regulations.

14. Fraud Prevention and Transaction Verification

We may use relevant transaction information to verify donations, investigate failed or suspicious transactions, prevent fraudulent activities and maintain the integrity and security of our donation platform.

In case of a disputed or suspicious transaction, we may cooperate with the relevant payment service provider, financial institution or competent authority as permitted or required by applicable law.

15. Changes to This Privacy Policy

AL MUSTAFA CHARITABLE TRUST may update or modify this Privacy Policy from time to time to reflect changes in our website, services, payment processing arrangements, legal requirements or privacy practices.

Any updated version will be published on this page with a revised Effective Date.

16. Consent

By using our website, submitting information through our forms or making a donation through the website, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of information as described herein, subject to applicable law.

17. Contact Us

AL MUSTAFA CHARITABLE TRUST

Registration No: UP/00050801

Address:
Village Lonawa Dargah, Sisai Jangal B.O.,
Khargupur, Gonda,
Uttar Pradesh – 271204, India.

Phone: 9838857385

Email: info@almustafacharitabletrust.com

Website: www.amcharitabletrust.in

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the contact details provided above.

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